Section 01
1. Acceptance of Terms
These Terms of Service ("Terms") form a legally binding agreement between Ultra Modern Plumbing Pvt. Ltd. ("UMP", "we", "our") and any client, developer, or visitor ("you") using our website or engaging our commercial plumbing services.
By requesting a quotation, executing a Work Order, or using our website, you agree to these Terms. If acting on behalf of a corporate entity, you represent that you have legal authority to bind that entity.
Section 02
2. Services Offered
Ultra Modern Plumbing Pvt. Ltd. provides turnkey Engineering, Procurement, and Construction (EPC) commercial plumbing contracts across India, serving high-rise residential, hospitality, corporate hubs, industrial plants, and public infrastructure.
Our scope includes high-pressure water supply, multi-zone drainage and sewage networks, pump room fitouts, HVAC chilled water piping, firefighting pipelines, and technical MEP consultation.
Section 03
3. Client Responsibilities
To ensure project timelines, safety, and quality standards, the Client agrees to:
- Provide safe, unhindered site access, power hookups, and water supply for testing.
- Deliver accurate structural drawings, architectural BIM/CAD models, and MEP plans on schedule.
- Obtain required municipal approvals, building permits, and environmental clearances prior to site work.
- Ensure structural readiness before UMP mobilizes piping and equipment.
Section 04
4. Quotations & Tender Estimates
All commercial quotations and BOQ estimates issued by UMP are valid for 30 calendar days from issuance. Prices are based on current raw material costs (e.g., copper, CPVC, ductile iron) and may be adjusted if project specifications change or market rates fluctuate beyond standard buffer margins.
Section 05
5. Payments & Billing Milestones
Project billing follows a structured milestone schedule defined in the Work Order:
- Mobilization Advance: Payable upon agreement execution to secure materials and workforce.
- Progress Running Bills (RA Bills): Issued monthly or upon completing defined structural milestones.
- Payment Terms: Invoices are due within 15 to 30 days of submission. Late payments accrue interest at 1.5% per month.
Section 06
6. Project Changes & Variation Orders
Any scope additions or architectural revisions requested after contract signing must be approved in a written Variation Order (VO) detailing revised costs, labor requirements, and updated completion schedules prior to execution.
Section 07
7. Project Delays
UMP maintains strict project schedules. However, we are not liable for delays caused by site unreadiness, delayed engineer approvals, supply chain disruptions, or incomplete civil works by third-party contractors.
Section 08
8. Limitation of Liability
To the maximum extent permitted by Indian law, UMP's total liability for any claim shall not exceed the fees actually paid by the Client under the specific Work Order. UMP is not liable for indirect, consequential, or economic losses, including revenue loss or project delay damages.
Section 09
9. Warranty & Workmanship Guarantee
UMP provides a 12-Month Workmanship Warranty starting from formal project handover or practical completion:
- Covers installation defects in pipe jointing, pump alignment, valve fitouts, and pressure seals executed by UMP.
- Excludes damage caused by third-party civil work, unauthorized modifications, or municipal water pressure spikes.
- Manufacturer warranties for pumps and equipment are transferred directly to the Client.
Section 10
10. Intellectual Property & MEP Drawings
All custom engineering schematics, hydraulic calculations, and CAD layouts created by UMP remain UMP's intellectual property until final payment is received in full, after which the Client receives a non-exclusive license for the specified project.
Section 11
11. Termination
Either party may terminate an agreement upon 30 days' written notice for uncured material breach. Upon termination, the Client shall pay UMP for all completed work, materials ordered, and demobilization costs incurred to date.
Section 12
12. Force Majeure
Neither party is liable for performance failures or delays caused by events beyond reasonable control, including natural disasters, extreme weather, civil unrest, government lockdowns, or severe material supply embargos.
Section 13
13. Governing Law
These Terms and all commercial contracts are governed by and construed in accordance with the laws of the Republic of India. Courts in Vadodara, Gujarat have exclusive jurisdiction over all legal matters.
Section 14
14. Dispute Resolution
Disputes will first be addressed through good-faith negotiations within 30 days. If unresolved, the matter will be referred to arbitration under India's Arbitration and Conciliation Act, 1996 with venue at Gendigate, Wadi, Vadodara - 390017.
Section 15
15. Contact Information
For legal notices, contract inquiries, or clarifications regarding these Terms of Service, please contact our legal desk: